1. Is Mutadawil Service regulated?
Mutadawil service is offered through Kuwait Finance and Investment Company (KFIC) on which KFIC is regulated by the Central Bank of Kuwait and the Kuwait Capital Market authority.
2. What Markets that are provided under Mutadawil Umbrella?
3. Do you offer a free demo Account on FX and Derivatives?
Yes you can open a demo account on which will be active for 20 days to test the platform and your trading strategies in a risk free environment before opening a real account, read more
4. How can I Open an Account? And what is the minimum Cash Balance to be deposited?
You can open an account in 3 simple steps, the minimum to open an Account is 500 KD read more
5. What is the commissions charged on Stock Markets?
The commission charged are competitive within the regional GCC markets and the lowest in the region for USA stock Markets, read more
6. Do you Charge Commissions on FX and Derivatives?
- FX Trading is Commission free, but a small ticket fee is charged to low volume trades.
- Exchange traded derivatives (Futures, Bonds) has a competitive commissions added to the Exchange Minor commissions, as an Example if you would like to trade on WTI Future Contract the commission will be 9$ per Lot and the Exchange fee is around 2.5$ per Lot, in total you will pay 11.5$ for such a trade per side. read more
7. What spreads are available on FX and Derivatives?
- For FX pairs, spreads start at 2 pips for the most traded pairs on which it varies along the all 160 pairs
- For Futures, trading venue is the exchange on which the spread is variable according to the offer and demand in the market
- For CFDs, it depends on the type of the CFDs but mainly the market spread takes place on most of them, while a wider spread is implemented on Commodities and inices
8. What leverages is provided over FX and Derivatives?
9. What Platforms do you provide?
10. What are the Subscription fees to trade on Stocks through the Platforms?
Mutadawil-Equities NET Plus (Mobile App)Subscription fees
Packages | Exchange/Source | Monthly Fees (KD) |
---|---|---|
GCC Packages | KSE | 2.500 |
KSE + 1 GCC | 10.000 | |
KSE + 2 GCC | 16.000 | |
All GCC Markets | 22.000 | |
USA Package | USA MARKETS | 8.000 |
Global packages | KSE + 1 GCC + USA | 14.000 |
KSE + 2 GCC + USA | 20.000 | |
All GCC Markets + USA | 26.000 |
Mutadawil-Equities Pro Desktop Platform Subscription fees
Packages | Exchange/Source | Monthly Fees (KD) |
---|---|---|
GCC Packages | KSE | 12.000 |
KSE + 1 GCC | 19.000 | |
KSE + 2 GCC | 26.000 | |
All GCC Markets | 32.000 | |
USA Package | USA MARKETS | 18.000 |
Global packages | KSE + 1 GCC + USA | 24.000 |
KSE + 2 GCC + USA | 31.000 | |
All GCC Markets + USA | 37.000 |
Notes:
- Basic Web Trader for KSE Market is Free of charge
- Subscription fees are subject to change without a notice.
11. What are the Subscription fees to trade through the FXD platforms?
The FXD Platforms are offered for free of charge, on which live data is active for FX and OTC products, but an Exchange Data fee is applicable when you want to receive live data from such exchanges.
12. How to Transfer Shares certificates to My Stock trading Account?
We only provide securities transfer only in Kuwait stock Traded Listed Companies as follows:
- Prepare the Stock certificates that you want to deposit in your portfolio
- Fill and Sign in the Security Deposit Forms (internal form, Exchange form )
- Deliver the Original certificates and the Forms to our Offices :
Al Arabia tower 22nd floor
Sharq, Ahmad al Jaberst
Kuwait City
Kuwait
- • Allow 5 – 10 business days for the securities to be deposited in your account
13. How can I Withdraw Security from My stock Trading Account?
We only provide securities withdrawal only to Kuwait stock Market, and you need to follow the following steps:
- Fill and Sign in the Security Issuing Forms (internal form, Exchange form)
- Deliver the Original Forms to our Offices :
Al Arabia tower 22nd floor
Sharq, Ahmad al Jaberst
Kuwait City
Kuwait - After 5 – 10 business days of process the Stock certificate will be ready for collection from the Kuwait Clearing Co.
- Note: Issue and transfer stocks certificates fees 5 KD for each certificate
14. How can I Fund My Equities Account?
- Bank Transfer:
1. You can transfer the amount of funds to our following account numbers
Curr Bank Name IBAN KWD National Bank Of Kuwait KW07NBOK0000000000001000207681 KWD Gulf Bank KW80 GULB0000000000000005441033 KWD Kuwait Finance House KW15KFHO0000000000011010643037 KWD Al Ahli Bank KW05ABKK0000000000600077042154 KWD AL Ahli United Bank KW94BKME0000000000000011593437 KWD Commercial Bank of Kuwait KW15COMB0000010432954500414023 KWD Bubyan Bank KW50BBYN0000000000000030123002 KWD Kuwait International Bank KW59KWIB0000000000011010137956 AED National Bank of Kuwait KW95NBOK0000000000001000207746 AED Al Ahli Bank KW48ABKK0000000000600077042156 SAR National Bank Of Kuwait KW21NBOK0000000000001000207720 SAR Al Ahli Bank KW21ABKK0000000000600077042157 QAR HSBC KW94HBME0000000000001004779165 QAR National Bank Of Kuwait KW97NBOK0000000000002009343233 QAR AL Ahli United Bank KW05BKME0000000000000011606873 QAR Al Ahli Bank KW32ABKK0000000000600077042153 USD National Bank Of Kuwait KW70NBOK0000000000001000207711 USD Al Ahli Bank KW86ABKK0000000000600077042151 2. Send us the Transfer Confirmation to Customerservice@mutadawil.com
- KNET transfer (Only KD):
- Click on “K-Net Transfer”
- Follow the K-Net Steps
- The amount will be allocated directly in your Equities Trading Account.
1. Through the Web Trader Access got to “Services”
15. How Can I Fund my FX and derivatives Account?
- Bank Transfer:
1. You can transfer the amount of funds to our bank Account numbers listed below
Curr Bank Name IBAN KWD National Bank Of Kuwait KW39NBOK0000000000002006982715 KWD Ahli United Bank (AUB) KW04BKME0000000000000011598064 USD National Bank Of Kuwait KW86NBOK0000000000002006827736 USD Ahli United Bank (AUB) KW12BKME0000000000000011597823 - KNET transfer (Only KD):
Coming Soon …
2. Send us the Transfer Confirmation to Customerservice@mutadawil.com
16. How can I withdraw Cash from My Account?
A. On Mutadawil Equities Account:
1. Through the Web Trader:
- Go to “Account Activity”
- Click on “ Withdrawal request”
- Place the “Amount”, and your “trading Password” to confirm
- Click on “OK”
- Allow 1 business day to be transferred from our bank account to your registered Bank Account
2. Through the Pro Desktop Trader:
- Go to “Customer”
- Click on “ Withdrawal request”
- Place the “Amount”,
- Click on “OK”
- Allow 1 business day to be transferred from our bank account to your registered Bank Account
3. Through Email/Phone:
- E-mail: send us your account information and the amount needed to customerservice@mutadawil.com
- Phone: Call us at ourHotline Number 1886000, then choose option #1 for Customer Service, provide our officers with your account number and ask them
4. Note: a withdrawal fee is applicable as follows:
- KD10 for less than KD500 transfer or equivalent
- KD 5 for amount great than KD 500 transfer or equivalent
- KD 10 for each non-KD transaction
B. On Mutadawil FXD Account:
5. Through Email/Phone:
- E-mail: send us your account information and the amount needed to customerservice@mutadawil.com
- Phone: Call us at ourHotline Number 1886000, then choose option #1 for Customer Service, provide our officers with your account number and ask them
6. Note: a withdrawal fee of 25$ is applicable
17. How to reset my Trading Account Password?
- From your registered E-mail, send to customerservice@mutadawil.com a message requesting to reset your portfolio access password.
- Once received, we will reset your password and reply back to your e-mail.
18. What if I have a question?
You may also e-mail with your enquiry to customerservice@mutadawil.com. Or you can easily contact us through our web contact access